Terms & Conditions

Our wellness products are thoughtfully crafted using carefully selected natural ingredients. Because nature is unique, slight variations are a sign of authenticity rather than defects.

• Product colour, aroma, taste and texture may vary naturally.
• Minor batch-to-batch differences are normal.
• Natural ingredients may change with seasonal availability.
• These variations do not affect the quality or intended use of the product.

All orders are subject to product availability and successful payment verification. We reserve the right to accept, reject or cancel any order where necessary.

• Prices may change without prior notice.
• Orders are confirmed only after successful payment or verification.
• In case of pricing errors, we reserve the right to cancel affected orders.
• If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

We deliver across most serviceable locations in India through trusted logistics partners. Estimated delivery timelines are provided for convenience and may vary depending on your location.

• Delivery delays may occur due to weather, festivals, courier disruptions or unforeseen circumstances.
• Customers are responsible for providing an accurate delivery address.
• Risk of loss transfers to the customer once the order is successfully delivered.

For complete shipping details, please refer to our Shipping Policy.

Customer satisfaction is important to us. Returns are accepted only for products that are damaged, defective or incorrectly delivered.

• Report issues within 48 hours of delivery.
• Provide clear photos or videos of the product and packaging.
• Refunds are processed after verification by our support team.
• Opened, used or tampered products are generally not eligible for return.

Quality is at the heart of everything we create. Every Sublime Wellness Community product is carefully sourced, manufactured and packed under strict quality standards to ensure purity, freshness and consistency.

• Premium quality raw materials are carefully selected.
• Every batch undergoes strict quality checks.
• Products are hygienically processed and securely packed.
• We continuously improve our quality standards to deliver the best wellness experience.

Our products are intended to support general wellness and healthy living. They are not intended to diagnose, treat, cure or prevent any disease.

The information provided on our website, packaging and promotional materials is for educational and informational purposes only and should not be considered professional medical advice.

Customers are responsible for selecting products that are suitable for their individual needs and following all usage instructions provided on the product packaging.

• Read labels carefully before use.
• Store products as instructed.
• Keep products out of reach of young children.
• Discontinue use immediately if any adverse reaction occurs and seek medical advice.

We respect your privacy and are committed to protecting your personal information. Any information collected during your interaction with our website is handled securely and responsibly.

Your personal information is processed in accordance with our Privacy Policy. We never sell your personal information to third parties.

All website content including logos, trademarks, product images, graphics, text, videos, product descriptions, packaging designs and other intellectual property belongs exclusively to Sublime Wellness Community unless otherwise stated.

• No content may be copied, reproduced or modified without prior written permission.
• Unauthorized commercial use is strictly prohibited.
• Violation of intellectual property rights may result in legal action.